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Customer Privacy Policy Notice

The information contained in this section will also be disclosed in Ridgeline Wealth Advisors Privacy Policy Statement. This statement will be provided to all clients in accordance with the rules and regulations of the Gramm-Leach-Bliley Act of 1999.

As a registered investment advisor, Ridgeline Wealth Advisors, LLC and its investment adviser representatives will gather and develop personal information regarding my clients. This information will be gathered and developed by us for the following purposes:

  1. To determine the client’s financial goals and objectives
  2. To determine the level of advisory services needed and desired by the client
  3. To provide the client with specific recommendations regarding advisory services
  4. To provide the client with specific recommendations regarding financial products
  5. To provide ongoing support and recommendations regarding financial products held in the client’s account

Client information that Ridgeline Wealth Advisors, LLC will collect may include, but not be limited to the following:

  • Information received from clients on financial inventories through consultations with its representatives. This information may include personal and household information such as income, spending habits, investment objectives, financial goals, statements of account and other records concerning the clients’ financial conditions and assets, together with information concerning employee benefits and retirement plan interests, wills, trusts, mortgages and tax returns.
  • Information developed as part of financial plans, analyses or investment advisory services.
  • Information concerning investment advisory account transactions, such as wrap account transactions.
  • Information about clients’ financial products and services transactions with Ridgeline Wealth Advisors, LLC

When a client account is closed, Ridgeline Wealth Advisors, LLC will continue to keep all client information confidential in accordance with the principles stated in its privacy policy.
A copy of the Privacy Policy Notice will be delivered to all clients in writing by at least one of the following methods:

  • By hand delivering a copy to the client
  • Mailing a copy to the client’s address on record
  • If business is conducted electronically, a notice may be posted on an electronic site as long as the client acknowledges receipt of the Privacy Policy Notice prior to the client obtaining any services or products from Ridgeline Wealth Advisors, LLC

A copy of the Privacy Policy Notice will be provided to the client no later than the time a client establishes a relationship with Ridgeline Wealth Advisors, LLC, unless this situation would cause a delay in the client obtaining services and the client agrees to accept the notice at a later date. When this situation applies, a copy of the Privacy Policy Statement will be delivered to the client within a reasonable time period following the transaction.

Any time a change is made to the Privacy Policy, the statement to clients will be revised. The revised statement will be given to all affected clients prior to any disclosure of information. In addition, Ridgeline Wealth Advisors, LLC will provide a copy of its Privacy Policy Statement to all current and existing clients at least annually.

Website Privacy Policy Notice

We value your privacy and are dedicated to protecting your personal data. This privacy policy outlines how we collect, use, store, and protect your personal data, and your rights concerning this data. We do not share your data with third parties for marketing or promotional purposes.

  1. Data Sharing and Disclosure

We do not share your personal data with third parties for marketing or promotional purposes. We may share your data with third parties only in the following circumstances:

  •  Service Providers: With third-party service providers who perform functions on our behalf, such as IT service providers, data storage providers, and telecom service providers 
  • Legal Obligations: When required by law or to respond to legal processes. 
  • Protection: To protect our rights, property, and safety, or that of our customers and others.
  1. Data We Collect 

We collect various types of personal data, including:

  •  Identity Data: First and last name. 
  • Contact Data: Email address, phone number, billing and delivery address
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. 
  • Usage Data: Information about how you use our website, products, and services. 
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  1. Methods of Data Collection 

We collect personal data using various methods, primarily through forms on our website: 

  • Direct Interactions: You provide your personal data when you fill out forms, create an account, subscribe to our services, request marketing materials, or give us feedback. 
  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies
  1. How We Use Your Personal Data

We use your personal data for the following purposes:

  • SMS Program: If you opt into our SMS program, we will send you messages regarding our services, updates, policies, and promotional offers. You will receive messages about product updates, service notifications, and special offers. You can opt-out at any time. 
  • Service Provision: To perform the contract we are about to enter into or have entered into with you. 
  • Marketing and Communications: To send you marketing materials and communicate with you about our services. 
  • Prospecting: To analyze your data to understand your preferences and prospects for new clients. 
  • Customer Support: To respond to your inquiries and provide support.
  1. Data Storage, Maintenance, and Protection 

We implement appropriate security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include: 

  • Data Encryption: Encrypting personal data to protect it from unauthorized access. 
  • Access Controls: Limiting access to personal data to authorized personnel only. 
  1. Your Rights You have the following rights regarding your personal data: 
  • Access: You can request access to the personal data we hold about you. 
  • Correction: You can request correction of any incomplete or inaccurate data we hold about you. 
  • Erasure: You can request deletion of your personal data where there is no good reason for us to continue processing it. 
  • Objection: You can object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground. 
  • Restriction: You can request restriction of processing of your personal data.
  1. Opt-Out Options and Mobile Information

You have the right to opt out of receiving marketing communications from us at any time by: 

  • SMS: Replying “STOP” to any SMS message you receive from us. Email: Clicking the “unsubscribe” link in any email you receive from us. 
  • Account Settings: Updating your preferences in your account settings on our website.

More on mobile information usage, collection, and privacy

  • Our SMS program provides updates, notifications, and promotional messages related to our services. By subscribing to our SMS program, you consent to receive SMS messages at the phone number provided. Message frequency may vary based on your interaction with our service.
  • We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, all the categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.However, we may share your data with trusted service providers who assist us in operating our SMS program, provided they agree to keep your data confidential and use it solely for the purpose of providing services on our behalf.
  • You have the right to access, correct, verify, or remove your personal information at any time. To manage your information, please contact us at (919)782-0494.
  • Opt-Out Option: If you wish to opt-out of receiving SMS messages, you may do so at any time by replying “STOP” to any of our messages or by contacting us directly at (919)782-0494. Opting out will not affect your other interactions with our services.
  1. Changes to this Privacy Policy 

We may change this Privacy Statement from time to time when necessary to reflect changes in our Services, how we use personal information, or the applicable law. If we make changes, we will revise the “Last Updated” date at the top of the statement. If we make material changes, we will provide you with notice or obtain consent regarding such changes as may be required by law. We encourage you to review the Privacy Statement whenever you access the Services or otherwise interact with us to stay informed about our privacy practices and the ways in which you can exercise choice over these practices. The practices described in this Privacy Statement are subject to applicable laws in the locations in which we operate.

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